Returns, Refunds & Cancellations

At Brave & Bloom, every item is made especially for you once your order is placed. Because each product is custom-made through our trusted production partners, we are unable to accept returns, exchanges, or cancellations once an order has entered production.

We encourage you to carefully review your order, including sizing, colors, and shipping information, before checking out. If you have any questions before placing your order, we're always happy to help!

Returns & Exchanges

Since our products are made to order, we do not accept returns or exchanges for:

• Ordering the wrong size
• Changing your mind
• Ordering the wrong color or design
• Buyer's remorse

Please refer to the sizing chart on each product page before placing your order.

Damaged, Defective, or Incorrect Items

Your satisfaction is important to us. If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.

Please contact us within 30 days of delivery and include:

• Your order number
• A brief description of the issue
• Clear photos showing the damage or defect

Once we've reviewed your claim, we'll gladly provide either:

• A replacement at no additional cost, or
• A full refund to your original payment method if a replacement isn't preferred or available.

Order Cancellations

Because production begins quickly after an order is placed, cancellations or changes cannot be guaranteed.

If you need to make a change, please contact us as soon as possible at braveandbloom@outlook.com. If production has not yet started, we'll do our best to accommodate your request.

Lost or Delayed Packages

Once your order has been shipped, delivery times are the responsibility of the shipping carrier. If your package appears to be lost or significantly delayed, please reach out and we'll be happy to help you locate your shipment or assist with filing a carrier claim when applicable.

Questions?

We're a small, military spouse-owned business, and every order means the world to us. Thank you for supporting our dream and allowing us to create products that celebrate this unique military life.

If you have any questions before or after placing an order, don't hesitate to reach out to us at braveandbloom@outlook.com—we're always happy to help.