Shipping policy

Shipping Policy

Processing Time

Every order at Brave & Bloom is made just for you! Because our products are made to order, please allow 1–3 business days for processing before your order ships.

Orders are processed Monday through Friday, excluding weekends and holidays. During new launches, sales, or holiday seasons, processing times may be slightly longer. We appreciate your patience and will work hard to get your order out as quickly as possible.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your order and delivery location.

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

International Shipping

We're excited to offer international shipping to select countries!

Shipping rates and estimated delivery times will be calculated during checkout based on your location. Please keep in mind that international orders may require additional transit time due to customs processing.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country's customs office.

These fees are the responsibility of the customer. Brave & Bloom is not responsible for customs charges or delays caused by customs processing.

Order Tracking

As soon as your order ships, you'll receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become available after you receive your shipping confirmation.

Lost, Delayed & Damaged Packages

Once your package has been shipped, delivery is handled by the shipping carrier.

If your package arrives damaged, please contact us within 30 days of delivery and include:

  • Your order number
  • Photos of the damaged item and packaging
  • A brief description of the issue

We'll gladly work with you to find the best solution.

If your package appears to be lost or significantly delayed, please reach out to us and we'll do our best to assist you in locating your shipment.

Shipping Protection

If shipping protection is offered during checkout, we highly recommend adding it to your order for additional peace of mind.

Shipping protection helps cover eligible lost, stolen, or damaged packages during transit.

If shipping protection is declined, Brave & Bloom is not responsible for packages that are lost, stolen, or damaged after they have been accepted by the shipping carrier.

Returns & Refunds

For information regarding returns, refunds, damaged items, and order cancellations, please visit our Returns & Refund Policy.